Service(s):
1. 24 hour primary treatment over phone by graduate medical professionals
2. Nearest and appropriate referral to accurate medical discipline
Means and cost of beneficiaries:
Beneficiaries will get the services over Phone Call to a dedicated number. The number will be introduced to the target population through different communication channel. Community involvement will be ensured in such communication channel through different focus group including teachers, religious and community leaders.
These number(s) will directly connect live to a graduate doctor for the 1st treatment/advice with low time sensitivity and live conversation facilities and (if necessary) appropriate referral support to the accurate clinical discipline. These referral services will ensure the required health care and specialized service providers information with minimum effort i.e. low service cost, nearest facilities. Nearest facilities will be identified with GIS technologies which will be supported by the operator through identification of the base station of the phone call.
The tariff will be determined with the minimum operating cost (possibly zero) plus government taxes. Collaborative steps will take place to reduce the government taxes for that specific numbers to increase access of the poor, ultra poor population of the society.
Expected outcome:
I. People at Household level are informed on available care facilities with in and around their area
II. Proper utilization of health care facilities with enhanced accuracy
III. Reduction in Misguidance by non graduates and irrational administration of drugs
IV. Generate evidence based output for future direction towards achieving widespread digitalization
Participating entities:
1. NGO – clinical expertise, program management, routine data update
2. Mobile operator – technology support, marketing
Source of fund:
Organization: Institutional atmosphere
Mobile operator under CSR
Donor
